Database 'no use to Timaru cabs'

Workplace safety researchers say taxi drivers need a central database holding records of all incidents, threats and attacks to help protect them on the job, but Timaru Taxis manager says that won't work for Timaru.

Researchers said the database would enable profiling of passengers and pick-up locations and private addresses where there was an increased likelihood of danger.

However, Arnold Garchow said in a small town like Timaru, drivers did not need a database to tell them which areas to avoid.

"We've got it already. We know most of our customers and we know the problem areas and the drivers won't go there. It's word of mouth within the company. I can understand it for the big centres, but we need to differentiate between the larger centres and smaller centres."

Of the 19 taxis in the fleet, 16 were individually owned and operated.

The Healthy Work Group, which includes three researchers from Massey University's Department of Management and academics from other institutions, welcomed the review of taxi safety standards announced by Prime Minister John Key following the fatal stabbing of Auckland taxi driver Hiren Mohini over a week ago.

Group member Dr Bevan Catley warned that one idea – installing security cameras in all cabs – would not be enough.

"Taxi driving is one of the most dangerous jobs in the world. There needs to be a systematic approach to improving safety," Dr Catley said.

"People are quick to turn to technology, but a camera alone may not protect you. It might just mean they rob you, beat you, and then smash the camera thinking they can destroy the evidence."

Mr Garchow disagreed that taxi driving was dangerous.

"I've been driving for 17-odd years and I've never been assaulted or threatened. One part of it is the way you handle your customers as well.

"We've had a couple of minor incidents but it's not a big deal here. You normally catch up with them (the offenders) later on."

Dr Catley said if drivers reported every incident of harassment or threat with details of those responsible and where and when it took place, the information would quickly build into a significant database.

"Older drivers might know the specific places or types of situations in which to expect trouble and be on guard ... Newer drivers are, quite naturally, less experienced and not as streetwise, but both groups could benefit immensely from such a database."

A survey last year identified transport workers as among the most at risk of attack.

- © Fairfax NZ News