A Timaru publican is not impressed that his doormen will have to start mandatory training from October 1.
New government regulations will require any person who is acting as a crowd controller, personal guard or property guard to undertake training.
The training, made up of three NZQA unit standards, will cover conflict management skills, communication and risk identification.
Old Bank Cafe, Bar and Backpackers owner Bob Mason said the most qualified people were not always the best for the job. He has been in the industry for 22 years and said he prefers to train his own bouncers. He objects to being forced to hire particular staff.
"I want control of my own business."
Some personnel he had hired through agencies in the past he described as "diabolical" and "embarrassingly bad".
For his business he preferred doormen who were friendly and polite, who interacted with customers and knew how to handle themselves.
"Not ones who stood outside with their arms folded and pretended to be tough."
Mr Mason does not see the need for a qualification.
"It will be another cost we don't need in the industry."
An agency doorman costs about $85 an hour, while his own bouncers, without qualifications, usually cost $20 an hour.
Community and Public Health spokesman Shayne Broughton said additional costs in such a competitive industry were of concern, but training of security staff was an effective method to reduce violence.
"Door staff today have to know aspects of the Sale of Liquor Act 1989 and the Sale and Supply of Alcohol Act 2012, be a friendly first face of the premises they are working for, be able to mingle with patrons of those premises as a host and be diplomatic in enforcing rules, defusing conflicts and managing intoxicated persons," Mr Broughton said.
Training was a way of passing that knowledge on and reducing possible mistakes that new security guards would make, he said.
Associate Justice Minister Chester Borrows said the training was to ensure security personnel could do their jobs safely.
"Making the training compulsory avoids inconsistency across the industry and gives the public confidence that the people employed to protect them are suitably qualified."
Potential doormen with criminal records could still apply for the training and would be assessed case by case.
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