Audit revealed Talbot Park's problems
The need to correct problems at the Talbot Park care facility became evident via a 2012 audit, the Ministry of Health has confirmed.
The audit identified areas needing improvement around care of residents, staff training in restraint and infection prevention control and implementation of policy and procedures, a Ministry of Health (MOH) spokesperson said.
"In October 2012 the [South Canterbury] DHB received a specific complaint, which was followed up by them and action taken. A further complaint a year later was also acted on, and has resulted in the appointment of a temporary manager," the spokesperson said.
Gillian Robinson, a Christchurch-based aged residential care specialist, has taken on the role for an initial period of three months.
All staff, including the previous manager, remain in their roles.
Talbot Park is a 78-bed residential care facility, run by the SCDHB. Of those 78 beds, 49 are hospital-level care beds and 20 are hospital-level dementia care beds.
The care facility's certificate, which lasts for three years, will expire in September 2015.
Certification can be for up to five years, depending on how well the provider complies with health and disability service standards. A "spot audit" will take place at Talbot Park before September 2015.
The ministry spokesperson said various sanctions can be imposed on providers if they do not meet those standards.
"These include financial penalties and the replacement of provider management with DHB-appointed managers."
SCDHB chief executive Nigel Trainor said the DHB took the care of its aged residents very seriously.
It treated Talbot Park with the same scrutiny it would any other aged residential facilities it had has contracts with, he said.
"Hence the commissioning of the independent audit by the DHB and the appointment of a temporary manager to assist with the corrective actions required at Talbot Park."