Qantas, unions face off over dispute

Last updated 20:29 30/10/2011
Qantas sales desk
DALLAS KILPONEN/Fairfax Media

GROUNDED: Passengers in line at the Qantas sales desk in Sydney.

Alan Joyce
DALLAS KILPONEN
TOUGH TALK: Qantas chief executive Alan Joyce walks into the press conference at Qantas in Mascot to announce all Qantas flights are grounded due to pressure from the unions.

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Qantas Airways and its unions appeared before a labour tribunal on Sunday with Australia's prime minister urging an end to the industrial dispute that grounded the airline's fleet, stranding tens of thousands of passengers.

Qantas said it had cancelled 447 flights affecting more than 68,000 passengers since grounding over 100 aircraft around the world on Saturday.

Jetstar, Jetconnect - which includes trans-Tasman flights - and QantasLink flights are not affected by the grounding and continue to operate as normal.

The airline is seeking to bring to a head a prolonged and increasingly bitter battle with its unions over pay, working conditions and plans to set up two new airlines in Asia.

Qantas plans to cut 1,000 jobs and order $11 billion of new Airbus aircraft as part of a makeover to salvage its loss-making international business.

The abrupt escalation in the dispute angered the government and came as an embarrassment for Prime Minister Julia Gillard, who was hosting a summit of Commonwealth leaders in the western city of Perth, 17 of them booked to fly out on Sunday with Qantas.

"There is no case for this radical overreaction," Assistant Treasurer and former senior union official Bill Shorten told the Australia Broadcasting Corp.

"Sixty-eight thousand Australians and the tourism industry has been grossly inconvenienced by this high-handed ambush of the passenger."

Gillard, criticised for not intervening earlier in the dispute, said the tribunal hearing in Melbourne was needed to quickly resolve the impasse.

"We took this action because we were concerned about the damage to the economy," she told reporters in Perth.

"The government is arguing for an end to the industrial action," she said, adding that most leaders had made alternate flight plans.

BOLD, UNBELIEVABLE DECISION

Qantas chief executive Alan Joyce estimated the "bold decision, an unbelievable decision" to lock out workers and ground the fleet would cost the company A$20 million (NZ$26.1 million) a day.

He said the special labor tribunal, which reconvened after a late-night meeting on Saturday, would have to terminate all industrial action before the airline could resume flying.

"We're hoping a determination is made today and that will give us certainty about what we can do and start planning to get the airline back in the air," Joyce told Australia's Sky News.

He indicated Qantas could be flying again on Monday if the Fair Work Australia tribunal ordered the termination of industrial action on Sunday.

Qantas and the unions would then have 21 days to negotiate a settlement before binding arbitration would be imposed.

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The lockout is the latest in a rising tide of industrial unrest in Australia as unions increase pressure for a greater share of profits amid tight labor markets and a boom in resource prices.

It threatens to become the most significant disruption to Australian aviation since a dispute in 1989 that lasted for six months and had a significant impact on tourism and other business. Industrial action by engineers cost Qantas around A$130 million (NZ$169.6 million) in 2008.

Qantas faced angry shareholders and workers at a shareholders' meeting on Friday when the company said the labor dispute since September had caused a dive in forward bookings and was costing it A$15 million (NZ$19.6 million) a week.

The shareholders backed hefty pay rises to senior Qantas executives, including a A$5 million (NZ$6.5 million) package for Joyce.

The action sparked an angry response from Australia's Transport Minister Anthony Albanese on Saturday.

"I'm extremely disappointed. What's more, I indicated very clearly to Mr Joyce that I was disturbed by the fact that we've had a number of discussions and at no stage has Mr Joyce indicated to me that this was an action under consideration," he said.

Tony Sheldon of the Transport Workers Union said the lockout was cynical and pre-planned.

"It's a company strategy that shareholders should have been told about, that the Australian community should have been told about, not ambushed in the dead of night," he said.

The Australian and International Pilots Association (AIPA) was flabbergasted at the move to ground the fleet, describing it as "brinkmanship in the extreme".

"Alan Joyce is holding a knife to the nation's throat," said Richard Woodward, vice-president of AIPA.

MASSIVE DISRUPTIONS

Qantas check-in desks across Australia were empty on Sunday morning as customers scrambled for alternative travel arrangements. The airline usually flies more than 60,000 people a day.

Australian rival Virgin Blue said it was adding an extra 3,000 seats on its domestic network on Sunday to assist Qantas passengers.

Qantas's decision left many passengers venting their anger after they were stranded in 22 cities around the globe.

"To resolve this at the expense of paying customers on one of the biggest flying days in Australia is quite frankly ... bizarre, unwarranted and unfair to the loyal customers that Australia has," a businessman, who gave his name only as Barry, told Sky TV at Melbourne airport.

This weekend is one of Australia's busiest for travel, with tens of thousands traveling to the hugely popular Melbourne Cup horse race on Tuesday, dubbed "the race that stops the nation".

Shares in the airline have fallen almost 40 percent this year, underperforming the 8 percent fall in the benchmark index.

* The Ministry of Foreign Affairs and Trade is advising New Zealanders with flights booked on Qantas to contact the airline or their travel agent directly.

- Reuters

91 comments
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Max   #91   07:38 pm Nov 01 2011

Unionman #90

It would serve well to remember that those living in Aussie will need the higher wages, as the cost of living here is going through the roof, is totally unsustainable and is a direct offset resulting from the ridiculous wage increases and constant demands by unions. When will these die hards realise that if the employer is to pay higher wages, the money is going to come from somewhere, and that is to pass on costs to the end user. Yes thats right, the end user is the worker! And Unionman, I do live & work in Australia and I can reassure you the only businesses here keeping their heads above water are directly related to mining because of a demand for resources from China. The rest are stuffed and are struggling to keep the doors open. Its time for the unions to wake up and smell the roses. Personally I think Alan Joyce should let the airline go under, let the greedy buggars be without their jobs, and then set up an airline based in Asia.

Unionman   #90   11:11 pm Oct 31 2011

MAX #8: These unions are the reason the wages are 30% betetr in Aussie than NZ. So, Max if you go to aussie to work I hpe you remember who got you those terms & conditions!

Max   #89   08:16 pm Oct 31 2011

Total support to the CEO for this courageous and necessary decision. The trouble with Australia is it is infested with too many union warts that frequently try and hold the country to ransom through outrageous and unsustainable work condition demands. Australia is basically pricing itself out of the market in so many areas of industry and business. In addition they have this weak gaggle of head nodding politicians under Gillards watch that couldn't resolve a dispute if they tried. This action of last resort is most definitely warranted if Qantas as an airline is to survive. Many are still shedding tears from the Ansett debacle and Qantas CEO - Joyce, is taking action now to avoid the same fate reoccurring in history.

J   #88   04:23 pm Oct 31 2011

A sad sad day for the Qantas management. By being forced to return to the air so quickly they haven't had to to finish painting orange stars on the tail over the red kangaroo.

Don't these idiots in the government know that rebranding the entire fleet takes time? Plus you have all the payroll work in reducing the staff's pay. You also have to recruit the foreign cabin crew, pilots, and maintenance because they'll work for a fraction of an Australian. You need to add coin slots to the in-flight entertainment equipment, remove the galley ovens, and squeeze more seats in.

Joyce deserves every cent of his pay rise. Overseeing this transition is going to be a massive task.

disgruntled of wellington   #87   03:39 pm Oct 31 2011

Are the union bashers aware that Qantas grounded pilots who were NOT involved in any industrial action whatsoever?

jisti   #86   12:09 am Oct 31 2011

Umm Qantus still made a 250M profit last year!!. Joyce wants to offshore the international wing so it can lower it's expenses (and quality). All this to bring the INTERNATIONAL wing into profit so the company makes MORE profit. This is what the unions are fighting against, they want job security. A company should be for the workers as well as profit. Qantus can still make a massive profit even while making a loss on international flights.

Vince S   #85   11:37 pm Oct 30 2011

By grounding its fleet, Qantas could create a turning point in history. Voltaire said that work spares us from three evils: boredome, vice and need. This is the exasperating issue in Australia.

mr   #84   11:19 pm Oct 30 2011

CEO should resign and return his pay rise.He is damaging the airline's business and is causing distress to passengers....Can not believe that Australia's largest airline is in this state!

Trevor   #83   11:05 pm Oct 30 2011

R.I.P. Qantas .......... Presenting the new captain of the Titanic ... Mr Alan Joyce

To the anti-unionists .... You must enjoy being brainwashed and rogered at the same time ...

sue williams   #82   10:27 pm Oct 30 2011

it alright for alan joyce to have a 3 million pay rise.


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