Nelson hospitality the best in NZ

Last updated 17:52 16/05/2014

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For sunny skies and service with a smile, Nelson is the best place to go for a holiday in New Zealand, according to a travel website.

After analysing more than 160,000 New Zealand reviews, Wotif discovered Nelson hotels are rated the highest among guests.

The city's accommodation came out on top with a review score of 4.32 out of 5.

"Nelson was given the highest score by solo travellers and was also popular with couples and people travelling with friends or for business," Wotif's New Zealand product manager Renee Piggott said.

"The words reviewers used the most to describe Nelson accommodation were 'friendly' and 'service' which suggests why the small city at the top of the south may have edged ahead of the other cities."

Art Deco mecca Napier was a close second, with a score of 4.31. It was rated highest by group travellers, and the word "views" featured frequently in reviews.

"It's great to see that two of our smaller cities have taken out the top two spots. It shows the high level of accommodation being offered in both these cities."

Unexpectedly, tourism hotspot Rotorua slipped into last place with a score of 4.00.

But Piggott said an average of 4 or above was still an "excellent" result.

And not to worry - the data showed Kiwi hospitality beats the Aussies overall, with a national average of 4.16 compared to 4.07 across the ditch.

New Zealand cities ranked by average reviews score:

1. Nelson 4.32

2. Napier 4.31

3. New Plymouth 4.30

4. Tauranga 4.19

5. Dunedin 4.13

6. Palmerston North 4.12

7. Hamilton 4.06

8. Christchurch 4.05

9. Whangarei 4.04

10. Wellington 4.02

11. Auckland 4.01

12. Rotorua 4.00

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