Nelson hotel among world's best

CRAIG PLATT
Last updated 05:00 24/01/2012

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TripAdvisor, the world's biggest travel website has named the 25 best hotels in the world, with Century Park Motor Lodge in Nelson taking out the 21st spot.

The site's annual Traveller's Choice awards, based on millions of user reviews submitted to the site, named the Phoenix Resort in San Pedro, Belize as the world's best.

The site features 255 reviews of the hotel, with 251 giving the Phoenix Resort the top ranking of 'excellent' and the remaining four rating it as 'very good'.

The top five is rounded out by Anastasis Apartments in Imerovigli, Greece; Hamanasi Adventure and Dive Resort, Hopkins, also in Belize; Riad Kniza, Marrakech, Morocco and Derwent House Boutique Hotel, Cape Town, South Africa.

No Australian hotels made the list of the top 25 in the world but TripAdvisor also released a list of of the top 25 for Australia.

The No.1 spot went to Akama Resort in Hervey Bay, followed by the Southern Ocean Lodge on Kangaroo Island, Martinique on Macrossan in Port Douglas, the Emirates-owned Wolgan Valley Resort and Spa in the Blue Mountains and Summit Apartments Airlie Beach.

The Queensland government trumpeted the list, with more of the top-25 hotels located in Queensland than any other state.

Though hotels and tourism bodies are quick to celebrate good results from TripAdvisor, the powerful site has come under increasing criticism over the past year. Hotel owners have claimed that the site is clogged up with fake reviews, with operators posting negative reviews about rival hotels while spruiking their own accommodation.

In the UK, complaints have been made to the Advertising Standards Board about the way the site advertises its content. The site last year scrapped its "reviews you can trust" slogan in favour of "reviews from the community".

A group of hoteliers is currently taking legal action against the site through a company specialising in reputation management.

TripAdvisor carries more than 50 million reviews, but there are claims as many as 10 million of them could be fake.

Perhaps in response to the increasing criticism of the site, this year TripAdvisor scrapped its annual "world's dirtiest hotels" list claiming it wants to focus less on the negative, the New York Times reported. But the site's "world's dirtiest" list has been cited by some as one of the actions most likely to get TripAdvisor into legal trouble.

Tripologist: Can I trust what I read on TripAdvisor?

The top 25 hotels in the world

1. The Phoenix Resort, San Pedro, Belize

2. Anastasis Apartments, Imerovigli, Greece

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3. Hamanasi Adventure and Dive Resort, Hopkins, Belize

4. Riad Kniza, Marrakech, Morocco

5. Derwent House Boutique Hotel, Cape Town, South Africa

6. Castlewood House, Dingle, Ireland

7. Palais Amani, Fes, Morocco

8. Loch Lein Country House, Killarney, Ireland

9. Tambo del Inka, Urubamba, Peru

10. Golden Well (U Zlate Studne),Prague, Czech Republic

11. Elysian Hotel Chicago, Chicago, USA

12. Wellness Hotel Casa Barca, Malcesine, Italy

13. Strandhill Lodge and Suites Hotel, Strandhill, Ireland

14. Alchymist Residence Nosticova, Prague, Czech Republic

15. Charterhouse Hotel, Torquay, United Kingdom

16. Taj Lake Palace Udaipur, Udaipur, India

17. Cocoa Island Resort, South Male Atoll

18. Blackheath Lodge, Cape Town, South Africa

19. Naturhotel Waldklause, Langenfeld, Austria

20. CERVO Zermatt, Zermatt, Switzerland

21. Century Park Motor Lodge, Nelson, New Zealand

22. Layana Resort and Spa, Ko Lanta, Thailand

23. Hotel Villa Ducale, Taormina, Italy

24. Astra Suites, Imerovigli, Greece

25. Reid's Palace by Orient-Express, Funchal, Portugal

Top 25 hotels in Australia

1. Akama Resort, Hervey Bay

2 .Southern Ocean Lodge, Kangaroo Island

3. Martinique on Macrossan, Port Douglas

4. Wolgan Valley Resort & Spa, Blue Mountains

5. Summit Apartments Airlie Beach, Airlie Beach

6. Windmills Break, Yallingup

7. Kewarra Beach Resort & Spa, Kewarra Beach

8. Bali Hai Resort & Spa, Broome

9. Coconut Grove Apartments, Port Douglas

10. Simpsons of Potts Point Hotel, Sydney

11. Pink Flamingo, Port Douglas

12. Oceans Mooloolaba, Mooloolaba

13. Sea Star Apartments, Airlie Beach

14. Peninsula Airlie Beach, Airlie Beach

15. Oceana on Broadbeach, Broadbeach

16. Yallingup Luxury Retreat, Yallingup

17. Islington Hotel, Hobart

18. The Richardson Hotel & Spa, Perth

19. Art Series - The Blackman, Melbourne

20. Park Hyatt Sydney, Sydney

21. Arajilla Retreat, Lord Howe Island

22. Elysium Apartments, Palm Cove

23. The Langham, Melbourne

24. Saltwater Luxury Apartments, Port Douglas

25. Marina Shores, Airlie Beach

- Sydney Morning Herald

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