World's best and worst airports: Mosquito tents, queues and baggage auctions

Jeddah King Abdulaziz International Airport rolls out the red carpet for the likes of John Kerry but for plebs it's the ...
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Jeddah King Abdulaziz International Airport rolls out the red carpet for the likes of John Kerry but for plebs it's the worst in the world.

The best airport terminals make coming to them the opposite of a chore.

And for that, the 2016 airport survey compiled by Sleeping in Airports rates the decadent and efficient Singapore Changi International Airport, Singapore (SIN) as the best in the world.

Sparkling terminals, exceptional staff, boundless amenities and effortless navigation have wowed the crowds for two decades but it's the extravagances that set Changi aside.

Changi International Airport, in Singapore, is rated as the best in the world.
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Changi International Airport, in Singapore, is rated as the best in the world.

Many say it feels more like they're in an amusement park rather than a travel hub.

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Seoul's Incheon is the world's second best airport.
RICHARD ENJOY MY LIFE/FLICKR

Seoul's Incheon is the world's second best airport.

Close behind is Seoul Incheon International Airport, South Korea (ICN) with its famous ice rink.

Rounding out the top three is the extreme and soothing efficiency of Tokyo Haneda International Airport, Japan (HND).

Yet, there's still plenty of airport terminals that have the continued capacity to make travellers wonder why they didn't just stay home.

Tokyo Haneda International Airport is always busy but it's generally efficient.
GETTY

Tokyo Haneda International Airport is always busy but it's generally efficient.

If you find yourself in one of them, all you can hope for is that you have hand sanitiser, patience, strong bladders and personal entertainment.

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And with a bit of luck you might leave with your sanity.

Jeddah King Abdulaziz International Airport, Saudi Arabia (JED) has out the dubious honour of being the worst in the world right now.

Jeddah King Abdulaziz International Airport, Saudi Arabia (JED) has out the dubious honour of being the worst airport in ...
@MOWLIIDHAJI/TWITTER

Jeddah King Abdulaziz International Airport, Saudi Arabia (JED) has out the dubious honour of being the worst airport in the world

The 2016 Sleeping in Airports survey says cleanliness at Jeddah is a "mythical concept"

The place is also staffed with a team of immigration officers described as "careless", "arrogant" and "rude". During peak hours - don't mention the Hajj pilgrimage - the queues are unfathomable, Sleeping in Airports says.

Juba International Airport is the second worst in the world with "mosh pit sauna" queues and broken toilet seats.
STRINGER

Juba International Airport is the second worst in the world with "mosh pit sauna" queues and broken toilet seats.

Coming a close second is Juba International Airport, South Sudan (JUB). The fledgling state has grappled with its fair share of warfare and hasn't really had time to develop a decent airport.

It's chaotic and sweaty with illogical lines, likened to a "mosh pit sauna" by one passenger, Sleeping in Airports says.

The boarding gates are notoriously hot, dirty and crowded, and toilets and seats are broken more often than not.

Rounding out the bottom three is Port Harcourt International Airport, Nigeria (PHC) which has actually improved after being voted worst in 2015.

Unfortunately the arrivals hall is a tent/mosquito sanctuary, lacking toilets and air conditioning.

And with corruption rumours abound, Port Harcourt still opts for the luggage pile rather than conveyor belt, so hold your valuables tight.

WORST AIRPORTS OF 2016​

1. Jeddah King Abdulaziz International Airport, Saudi Arabia (JED)

"It took three hours to go through the immigration. There were only two people working and 200 people in line. Then two working just leave their position without getting replaced and come back whenever they please." - survey respondent

2. Juba International Airport, South Sudan (JUB)

"Immigration can take two hours to process a single plane load of people while you watch what can only be described as an auction in the baggage area. It's best not to pack valuables or sentimental things in your check in luggage." - survey respondent

3. Port Harcourt International Airport, Nigeria (PHC)

How can an international airport receive passengers in a tent? It is a disgrace. - survey respondent

4. Tashkent International Airport, Uzbekistan (TAS)

"When going out of the overcrowded bus that lead us from the plane to the passports control, people pushed me, I fell and then several local passengers walked on me while I was on the floor." - survey respondent

5. Santorini Thira National Airport, Greece (JTR)

"To start, you have to wait in one of 3 lines in the heat. There is no one to tell you which line to go in so you just have to wait for an hour and hope you picked the right one." - survey respondent

6. Chania International Airport, Greece (CHQ)

"We had to stand in line for one hour to get our boarding cards, another 20 minutes to leave our baggage and finally 15 minutes to the security check." - survey respondent

7. Crete Heraklion International Airport, Greece (HER)

"Advice: break it down, and build up a new airport somewhere else. Not possible to make something out of it." - survey respondent

8. Caracas Simon Bolivar International Airport, Venezuela (CCS)

"It was once one of the best airports of all America. Then a nationwide corruption plague took over, and wham, it sunk all the way to the bottom of the darkest abyss." - survey respondent

9. London Luton International Airport, England (LTN)

"As you head out of the airport, spend a bit of time considering the irony that your experience between getting off the airplane and now walking out of the airport was actually longer than your flight." - survey respondent

10. Kathmandu Tribhuvan International Airport, Nepal (KTM)

"Some of my darkest memories are from having to use the toilets at this airport." - survey respondent

 

BEST AIRPORTS OF 2016

1. Singapore Changi International Airport, Singapore (SIN)

"The immigration officers have a candy for you to take, which I thought was a nice touch." - survey respondent

2. Seoul Incheon International Airport, South Korea (ICN)

"I ask the travel agent to schedule extra time for my connecting flight so I could enjoy the shops, eateries and spacious waiting-areas in which I can stretch-out." - survey respondent

3. Tokyo Haneda International Airport, Japan (HND)

"I like Haneda Airport. There are so many japanese things to see, it's like a theme park." - survey respondent

4. Taipei Taoyuan International Airport, Taiwan (TPE)

"The airport has waiting rooms of different themes, and most of them showed various Taiwanese cultures." - survey respondent

5. Munich International Airport, Germany (MUC)

"The airport layout makes it easy to get from gate to gate. The airport is the most efficiently run airport I know of." - survey respondent

6. Osaka Kansai International Airport, Japan (KIX)

"This airport has an incredible range of facilities, especially the sky view building containing an observation deck and numerous facilities for aviation enthusiasts." - survey respondent

7. Vancouver International Airport, Canada (YVR)

"Beautiful airport. The international terminal feels like a destination in itself." - survey respondent

8. Helsinki Airport, Finland (HEL)

"Helsinki is rather small airport but everything worked good there. It was easy to find everything, it has good restaurants, nice lounge area and friendly people serving passengers there. I liked it very much." - survey respondent

9. Tallinn International Airport, Estonia (TLL)

"Visiting more than 182 cities all around the globe, there is nothing to compare with. It is the best, coziest, cleanest, most client friendly, eco airport in the world. The whole airport is like a boutique business lounge. Tallinn is lightyears ahead of any airport I have seen." - survey respondent

10. Zurich Kloten International Airport, Switzerland (ZRH)

"I always feel like home at this airport. Its cozy and luxurious at the same time. Its a must visit." - survey respondent

 - Stuff

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