Leak forces Qantas flight to turn around

Last updated 08:28 03/07/2014

Passenger films Qantas water leak

Relevant offers

Travel Troubles

Passenger films flames shooting out of plane engine Tourism exec unhappy about Ebola reports Malaysia Airlines flight turns around Fog envelops Auckland, delays flights Qantas policy leaves passenger out of pocket Dear [insert name], Qantas 'fobs off' complaint Boeing employees are scared to fly their own planes Lufthansa cancels 140 flights in pilots' strike Fog disrupts flights in Christchurch Lufthansa pilots to strike

A Qantas flight from Los Angeles to Melbourne was turned back about an hour into the 14-hour flight after water started gushing down the aisle into economy from a leaking pipe in business class.

A spokeswoman for the airline said the captain decided to return the A380 to Los Angeles due to passenger discomfort, rather than any fears about safety.

The water came from the plane's drinking water supply, she said.

It leaked into the economy cabin through the roof, from the business class cabin on the upper deck.

"It wasn't a safety issue, it was just passenger discomfort," the spokeswoman said.

''It was an inconvenience for passengers. Crew did everything they could by moving passengers to unaffected areas and giving them extra blankets.'' 

She confirmed the flight had been returned to Los Angeles. She said engineers were assessing the leak and whether it could be repaired or if another aircraft would be needed to fly to Melbourne.

After contacting Sydney headquarters for advice from engineers, Fairfax Media understands the crew was told to turn the plane back.

One passenger who contacted Fairfax Media said he understood the leak started in the water supply pipes at the rear of business class on the upper deck. The water then flowed down, landing on up to 80 passengers sitting in economy.

The passenger, who wanted to remain anonymous, said Qantas staff handled the situation professionally and passengers were largely understanding.

''It's just like the weather, there's no point worrying about it because you can't do anything about it,'' he said.

Passengers on board the flight, which departed about 11pm Tuesday local time, were being put up in hotels overnight while the plane was assessed by engineers, the spokeswoman said.

The plane returned to Los Angeles at about 2.30am on Wednesday morning, local time. Passengers are expected to depart Los Angeles at 8pm on Wednesday.

Ad Feedback

Flight QF94, an A380 Airbus, had left Los Angeles Airport on time at 11.30pm on Monday night.

News of the leaking pipe reached Twitter not long after the plane landed back in Los Angeles.

The mishap follows another incident in April, when another Los Angeles-Melbourne flight involving an A380 Airbus was turned back due to a fuel pump fault. Then, a warning light alerted crew to a problem with the fuel pumps approximately 4.5 hours into the flight.

In a statement on the airlines website, Qantas apologised to customers and stressed there were no safety of flight concerns with the water leak.

The airline said it would liaise with Airbus to understand what caused the fault.

- FFX Aus

Special offers

Featured Promotions

Sponsored Content