'Captain Happy' rants at air-traffic controller
A turbulent exchange between a pilot and an air traffic controller has been posted online, revealing that the people responsible for your air safety are not above some petty bickering.
Audio has emerged of the tense conversation, which took place on a Delta flight landing at Hartsfield-Jackson Airport in Atlanta on July 25.
It began with a simple mistake - the pilot was told to approach a taxiway called 'Mike' rather than the one he was heading towards, called 'Lima'.
Cue several minutes of awkward back-and-forth between the offended pilot and the confused air traffic controller.
When the pilot was asked to use a different taxiway, it went like this:
Pilot: "Hey you know what, we'll taxi up there any way we want. I don't like your attitude."
Air traffic controller: "I don't have an attitude sir. I'm just saying it looks like you joined Lima instead of Mike and I'm just trying to correct you before you stay on Lima."
Pilot: "OK 'cos my God there's another plane out there it's like six miles (10 kilometres) away. Your attitude is really something sir, we're out here on Mike. Good morning."
Air traffic controller: "Good morning. There was no attitude, I was just trying to correct you, that's my job to correct you if you mess up. I'm trying to make sure everybody's done what I asked them to do for certain reasons."
Pilot: "Alright I make a mistake every 2 to 3 minutes but my attitude is not like yours. We're out on Mike and you didn't tell us how to get there so next time you can try doing that."
Another pilot joined the frequency, adding: "Settle down, Captain happy!" leading to laughter from the air traffic controller.
Delta said safety was never an issue, but were looking into the exchange. They added that "Delta's values call for courtesy and professionalism in everything we do."