Tips and advice: Common travel mistakes and how to avoid them
"From time to time, the world will let you know that you're a complete klutz," says Traveller's Tripologist Mike Gebicki, "From my own reservoir of travel tales, plenty do not reflect happily on my competence. There's nothing like the misfortunes of others to show you what not to do, but I have to say, the story of me locking myself out of my hotel room in Hong Kong in just my underwear still enlivens a dinner party."
Experience, so they say, is the best teacher. You bang in a nail, whack your thumb and next time use a screw. An even better way to stay out of trouble is to learn from the mistakes of others, and when it comes to travel blunders I am rolled gold. I've shunted the family out to the airport to catch a flight on the wrong day (sorry kids), had my passport and all my cash stolen at a crowded festival in India (do not carry it around) and been charged eye-watering sums for overweight baggage (check your allowance).
I've fallen into a drainage canal in Myanmar (carry torch) and once showed up at the airport in Kuala Lumpur without enough cash for the departure tax and had to be bailed out by the kindly check-in crew.
In Paris I told a taxi driver to take me to the station when I meant the airport (la gare/l'aerogare). On the upside, all these things have happened only once and for this I congratulate myself. Experience has indeed taught me well. Here are the holiday mistakes you might make, each with a strategy that will arm you against misfortune.
THE MISTAKE: "The apartment I rented doesn't exist."
HOW IT HAPPENS: You've been scammed. Either there's no apartment at that address or else it comes with someone already in residence, who has no idea why you're standing at his front door with a suitcase. Those images of the cute one-bedder at a bargain price in Manhattan's Meatpacking District that you saw on Craigslist? Does not exist. New York is one place where fake apartment rentals are common but if you hire direct from an owner, beware of handing over payment in advance.
THE FIX: Rent through an agency or go with Airbnb, which does not release payment to the apartment owner until 24 hours after check-in. if there's a problem, contact the agency straightaway.
Rent through an agency or go with Airbnb. Image: Bloomberg
THE MISTAKE: "My passport expires in seven months and they won't let me board the plane."
HOW IT HAPPENS: Some countries insist your passport must be valid for at least six months after the date you plan to exit their borders. If you're leaving Australia and your passport expires less than six months before your return date, you might not get on the aircraft since the carrier will get an earful at the other end if you're denied entry at your destination. Indonesia requires a passport valid for six months from the date of entry rather than exit but check-in staff don't always know this. From time to time, passengers have been wrongly denied boarding.
THE FIX: Google it, but make sure the information comes from the government's own website.
THE MISTAKE:"I thought I'd score a cheap last-minute flight to Europe."
HOW IT HAPPENS: Short of a meltdown in the world economy or an event that sends would-be travellers to their bunkers, air travel does not get cheaper as flight time approaches. Airlines typically release their fares 11 months in advance. The cheapest fares are the first to go, followed by those higher up the price ladder until all that's left are the most expensive seats. Airlines are experts at filling their planes and by the laws of supply and demand, the longer you delay the more you'll pay.
THE FIX: Book early. Some travel agents allow you to lock in fares with a deposit and pay later, as late as one week before flight time in the case of STA Travel's Exclusive Deal tickets.
THE MISTAKE: "My Louis Vuitton handbag just grew legs and sprinted around the corner."
HOW IT HAPPENS: Expensive accessories, great cameras, sparkly jewellery and classy footwear mark you as a lucrative target to those who seek to separate you from your baubles. You might as well have "Steal from me!" tattooed on your forehead.
THE FIX: Leave the bling at home. On public transport in big European cities, get your back against something solid and keep your bag tight. Chic doesn't have to be expensive. Worn right, a scarf can elevate any outfit. Better to look like a bag lady than a no-bag lady.
Leave expensive items at home. Image: Reuters
THE MISTAKE:"I just imagined we'd all be seated together."
HOW IT HAPPENS: If you did not pre-book seats and came late to the check-in desk there is every chance that you and your spouse/children/aged relations are scattered throughout the cabin. Although you might all share the same surname and might have booked multiple seats with a single click of your mouse, no longer can you rely on the airline to seat you next to one another, or the kindness of strangers to reposition themselves to suit your needs.
THE FIX: Book your seat in advance and if your airline doesn't extend that privilege, show up early at the check-in desk.
THE MISTAKE:"I just copped a $900 bill for using my phone overseas."
HOW IT HAPPENS: Global roaming charges are a sucker trap. Use your smartphone to check emails, post to Facebook, listen to music on Spotify and watch cat videos on YouTube and you're on the train to Hurtsville if not prepared. Telstra charges $3 for each megabyte of data downloaded overseas. Burning through a $100 download takes no time at all.
THE FIX: Turn off data roaming or contact your telco to see what deals they offer before you head off.
THE MISTAKE:"We've got a whole week in France and then 10 days in Italy."
HOW IT HAPPENS:Confronted by so much worldly splendour the temptation is to gallop but travel is best when savoured. You can't see everything so don't even try. Itinerary overload is like shovelling a spoonful of everything onto your plate at the buffet table, you end up with a mess and too little of the things you enjoy. Better to stop for three nights at just one place on the French Riviera rather than trying to pack Nice, Cannes, Saint-Tropez and Monaco into a sprint.
THE FIX: Travel slowly. Every stop should ideally be at least three nights, which gives you two full days for exploring.
Always check passport regulations before you leave. Image: supplied
THE MISTAKE:"I really didn't need that fourth pair of shoes."
HOW IT HAPPENS: Too many T-shirts, a dress-up outfit that never saw the light of day, snorkelling gear when your resort hotel would have kitted you out for free, we all make bad decisions that weigh us down unnecessarily. Slim down and be prepared to wash as you go, as long as you have a clean outfit for tomorrow you're on easy street. Sitting on your case to close it is a dead giveaway and that pillow? Ditch it, they do have pillows in China.
THE FIX:Choose a colour scheme, whether it's dark, pastels or puce, and pack outfits that match.
THE MISTAKE:"Can't speak, I think I'm having a heart attack."
HOW IT HAPPENS:Apartments without lifts are common in Europe, and the owner might not disclose this fact on Airbnb even though the apartment is on the sixth floor. This happened to me in Istanbul, panting like a bull while I hoisted my luggage up 12 flights with the apartment owner frantically shushing me because some of his neighbours objected to his apartment rental scheme.
THE FIX:Ask the question, "How many floors up, and is there a lift?"
Travel slowly. Every stop should ideally be at least three nights. Image: Supplied
THE MISTAKE:"I didn't know Milan had two airports!"
HOW IT HAPPENS:You've just flown into Malpensa but your next flight is out of Linate. Like many cities, Milan has more than one airport, they're 67 kilometres apart and the shuttle bus takes 90 minutes so you'll probably miss your next flight. Getting caught this way is one of the pitfalls for the DIY traveller.
THE FIX:If your trip is complicated, if it's somewhere you're not familiar with, let a travel agent handle your bookings.
THE MISTAKE:"I'd swear that dent wasn't mine."
HOW IT HAPPENS:You've just checked your credit card statement and there's a charge for damages to your hire car. To the best of your knowledge, nothing untoward happened while the vehicle was in your care, but it's your word against theirs.
AVOID IT:Before you drive your hire vehicle out of the parking bay, walk around, take photos or even a video and note any damage. If you collect it from a dark parking station, do this as soon as you're in daylight.
THE MISTAKE:"I just coughed up $65 for five kilos of overweight baggage on a one-hour flight."
HOW IT HAPPENS:In many countries, the allowance for checked baggage domestic flights might be only 15 kilos, or zero if you happen to have bought a cheap no-checked-luggage fare. Overweight baggage charges are one of the ancillary fees that some airlines rely on to make a profit, the fees per kilo are high and they apply the rules rigorously.
THE FIX: Find out the baggage limit before you fly. If you're over, wear your heaviest items to cut down your check-in weight. But avoid the example of James McElvar, member of British boy band Rewind who collapsed inflight due to heat exhaustion caused by wearing all his clothes to avoid a $95 charge for overweight baggage.
Turn off data roaming or contact your telco to see what deals they offer before you head off. Image: istock
THE MISTAKE:"The ATM just rejected my card and I'm down to my last cash."
HOW IT HAPPENS:Some ATMs require a 6-digit PIN when your one is four, sometimes the reverse. You might have forgotten to notify your financial institution that you were heading overseas and since the bank suspects a fraudulent transaction your card is now blocked. Or the ATM might just be having an off day.
THE FIX:Don't rely on just one card to access your funds and don't carry all your cards around with you. If your wallet is stolen you'll limit the damage if you have a backup card safe in your hotel room.
THE MISTAKE:"Doesn't your waiter speak English?"
HOW IT HAPPENS: No, because you're in Chile, Senor, how's your Spanish? The expectation that every hotel desk jockey, street merchant and taxi driver will understand English will cause you to fall on your cultural face. Menus will not always come with an English translation and nor will speaking louder enhance communication between you.
THE FIX:At the very least get a phrasebook or a language app and try and get your tongue around Italian, Bahasa Indonesia or whatever. At least you can have a good laugh with your waiter.
THE MISTAKE: "Wow, Phuket isn't like it was last time I was here."
HOW IT HAPPENS:Things change. Places evolve, and not always in a way that you might like. That little beachside shack that did a killer dish of chilli crab and beer for $5? Now there's a resort hotel and the once-empty beach is now covered with umbrellas and lounges. You're not the same person as you were back then either, so go with the flow.
THE FIX:If you go back go without expectations. Either be prepared for a different place and a different experience and embrace it for what it's become or stay away and keep your memories intact.
THE MISTAKE:"The Swiss Guards turned me away from St Peter's Basilica – said my shorts were too short!"
HOW IT HAPPENS:Balinese temples, mosques, some hotels, posh restaurants, Harrods in London and Qantas business class lounges all have dress standards. As a nation of casual dressers by and large we're sometimes caught out by the more rigorous standards that apply in most other parts of the world. Wear thongs in an Italian city and you'll not only provide amusement, the cobblestones will murder your feet. Dressing right not only gets you in the door, it also says you know how to behave.
THE FIX:Dress to suit the occasion. Fitting in is not giving in, it's showing respect for another culture.
THE MISTAKE:"This is the third time we've driven past that hotel."
HOW IT HAPPENS:Want to sap every ounce of pleasure from your travels? Try driving in any large continental European city. Not only will you be driving on the right, chances are you will be caught up in traffic snarls, and lost with your GPS nagging you to make a U-turn when you're on a one-way street. If it's a large and old city you're in truly dire straits since medieval laneways were not designed for traffic. There might come a time when you want to abandon your vehicle somewhere – anywhere – and start walking, when you will find yourself getting further an further from your destination in the hunt for a parking spot.
THE FIX:Most European cities have fabulous public transport systems. Leave your car at your hotel, or park on the edge of the city and hit the metro or the trams
Pack light. You really won't need that fourth pair of shoes. Image iStock
THE MISTAKE:"In Paris we saw everything there is to see along the Champs-Elysees and the Seine."
HOW IT HAPPENS:What you didn't see is Paris. You might have trolled through the Louvre, taken the elevator up the Eiffel Tower, goggled at Notre Dame and bought an ice-cream from the Berthillon shop on Ile Saint-Louis but you've never ventured beyond the tourist version of the city. Paris is not just Impressionist art and gothic architecture. It's also the North African market in Place d'Aligre, the chocolate shop that your nose led you to off Rue Mouffetard and the glorious Jardin Naturel next to Pere-Lachaise Cemetery. The guidebook is not the word of God.
THE FIX:Wander off the beaten track. Getting lost can also be a happy condition, and now and again you'll strike gold.
THE MISTAKE:"The brochure pictures didn't show the broken tiles around the swimming pool."
HOW IT HAPPENS:Photos lie. Hotels and resorts put their best possible face forward when it comes to photography. When reality falls short they look for a better angles, or throw a beach towel or drape a diverting model over the bad bits.
AVOID IT:Don't be seduced by glossy images. Look at the reviews on TripAdvisor (and traveller.com.au), and better still, the photos TA posts from readers. Chances are they'll tell it like it is, warts and all.
THE MISTAKE:"Hey – it's not even 5pm and it's already dark!"
HOW IT HAPPENS:That's because you're in London and it's winter. On the shortest days around Christmas, the sun sets before 4pm. That's if there actually is a sun because the golden orb makes only a fleeting appearance in England's winter sky. It's also cold and rains a lot. Therefore you're going to be spending most of your time in museums, theatres and galleries, and is this the holiday you envisioned? The realities of a European winter can be daunting to those used to our own mild affairs.
THE FIX:Plan your itinerary with an eye on the weather, or choose a warmer time.