Japan's All Nippon Airways plans to revise a television commercial that drew objections over its portrayal of Caucasians.
The airline intended for the ad, titled The Japanese are changing, to encourage Japanese to be more international, ANA spokesman Ryosei Nomura said.
"Our intention was not to offend," he said. The carrier would change it after receiving negative comments and phone calls, he said.
The 30-second ad pokes fun at the reserved image of Japanese as two men discuss plans for more international flights out of Tokyo's Haneda International Airport.
But it ends with one donning a long, pointy nose and blond wig apparently meant to portray a Westerner.
Reactions on ANA's official Facebook page ranged from bemused to offended.
Nomura said the airline would take the "different opinions" into account in having the commercial changed.
Westerners in Japan are often stereotyped as having blond hair, blue eyes and big noses.