Waikato man rejects Apple settlement

JONATHAN CARSON
Last updated 15:37 13/12/2012
AN EYE ON APPLE: Adam Crouchley says he is unhappy that Apple stopped his purchase at bargain prices.
BEN CURRAN/Fairfax NZ

Adam Crouchley has rejected a settlement offer from Apple.

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A Waikato man who took technology giant Apple to court over a botched online order has rejected a settlement offer from the company.

Adam Crouchley, a marketing specialist, went head to head with the multinational corporation in the disputes tribunal in Te Awamutu today.

The conflict was over an online order of massively discounted products that Apple's online store, run out of Australia, refused to go through with in October.

Mr Crouchley, who lives in Te Awamutu, paid $35 for about $1600 worth of gear.

But when Apple discovered there had been a pricing error, despite Mr Crouchley checking that the prices were correct, the store backed out on the order.

At this morning's hearing an Apple representative from Australia, who took part via telephone, offered Mr Crouchley a settlement worth $360 - the cost of one of seven orders he made.

However, Mr Crouchley rejected the offer.

''I said that I wanted more. I said that I thought that all orders should be filled or they should give me credit to the value of [$1600].''

The settlement will likely be paid in the form of an Apple online store credit, but he said he would prefer to receive the items he ordered.

The court will now decide on a suitable settlement and Mr Crouchley expected to receive a letter outlining the offer by the end of next week.

He said it was ''daunting'' taking on a major international company, but was confident he had a solid case.

And despite the court clash he said he would continue to buy Apple products.

''There's heaps of cool stuff I want to get ... I'm not going to stop buying Apple.''

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- © Fairfax NZ News

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