Telecom opts for cloud computing

20:06, Nov 22 2012

Telecom is reaching for the sky with a move to cloud computing.

The telco has opted for Office 365, Microsoft's online version of it long running Office productivity package, becoming Microsoft's biggest Office 365 customer in New Zealand.

Telecom staff will use Office 365 to access Microsoft Exchange for email, Lync for video conferencing, Word and Excel for document creation, and SharePoint for collaboration and document sharing.

The managed service platform deal represents the largest commitment to a public cloud solution from any organisation in New Zealand.

''Central to Telecom's growth strategy is a focus on creating greater efficiency and simplifying the way we operate and serve our customers,'' said David Havercroft, chief technology officer at Telecom.

''Office 365 will support these goals by providing our staff the latest enterprise-ready software, enabling better communication and collaboration through a set of familiar and integrated productivity services.''


Jordy Almgren, Microsoft's enterprise group managing director, said expected more large companies to make a similar shift towards managed, cloud-based solutions.

Telecom reviewed its applications and considered a range of cloud-based productivity solutions over a period of eight months before committing to the Microsoft solution.

''We took a very measured approach to ensure we went with a solution that would deliver the most benefit, and ultimately selected Office 365 as the best option for our organisation,'' Mr  Havercroft said.

''The same products can be offered to all staff and managed in the cloud, eliminating the need for patching, server upgrades and basic administration tasks for email, freeing up IT resources to work on value add projects, which can only mean better outcomes for our customers.''  

 ''Telecom will benefit from Microsoft's 20 plus years of experience in productivity capability, allowing them to better serve their customers, and operate a truly modern workspace by being able to access email and information from virtually any smart phone, remote PC or other mobile device,'' Almgren said.

Waikato Times