Patient-doctor web link in good health

RACHEL THOMAS
Last updated 13:46 18/06/2014

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A year on from the launch of a web-based portal for patients at Health Te Aroha, the Manage My Health system is proving successful, says Dr Brendon Eade.

Eade, a GP at the centre, said the system was designed to give patients better support and more access to results, appointment bookings and improve communication with doctors. Patients also have full access to their file from anywhere - including doctors' notes.

Eade said about 300 patients from the clinic signed up to the online service since its launch midway through last year. "Initial feedback is very positive and the patients who are using it really like it."

Eade visited a Hamilton health centre involved in the scheme at the start of 2012 and thought "this is something that would suit us".

He said one concern from patients was there would be less face-to-face time with doctors, but the service provided better interaction with doctors.

Eade said the clinic aimed to have about 1800 people registered from its network of just under 5500 enrolled patients.

Health Te Aroha was among the first facilities in the Midlands Health Network to come on board the scheme, introduced by Midlands in Hamilton in April 2011, with Health Te Aroha the sixth to join out of 97 centres across a region covering Gisborne and Taranaki to Thames.

There is a $25 one-off administration fee to join and, from July 1, an annual retainer charge of $20 will apply.

Dallas Clinic and Morrinsville Medical Centre, also in the Midlands Health Network, are both working towards making the service available for their patients. 

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