ANZ: Now we're looking out for customers video

ANZ acting chief executive Antonia Watson has revealed how poor customer service has been at the bank.

Acting ANZ boss says it's now saving customers' money, but Simplicity founder says bank's claims are "laughable".

How to switch your bank video

Kiwibank, which launched in 2001, fought a victorious battle to force its big Australian rivals to agree an industry ...

Are you disgusted with your bank? Switching is easier now than it's ever been.

$1.1m awarded for leaky buildings

Botany Down Secondary College was built in stages - but was left with leaky buildings.

Construction company must pay out over botched school build.

KFC owner wants money back

KFC, Carl's Jnr and Pizza Hutt workers should not have to pay back money, Unite Union says.

Restaurant Brands asking staff to give back holiday overpayments is an act of "bad faith", Unite Union say.

Lower OCR 'may be needed'

Reserve Bank Governor Adrian Orr. The central bank left the OCR unchanged on Wednesday but said a lower rate "may be needed".

Cash rate left at 1.5 per cent but Reserve Bank signals it may go lower.

more top stories

Future of work in Auckland

Auckland’s construction sector will grow by 70 percent by 2029, according to a report released by ATEED today.

A construction sector boom will unfold over the next decade despite automation impacting 270,000 jobs.

Port Napier to float and list

Napier Port shares will be sold.

Hawke's Bay regional councillors have given approval for Port Napier's share float.

Petty crime, major hassle

Streetwise Feilding coffee cart owners Brenda and Ricci Pakau-Timoti lost about $40, a packet of biscuits and a couple ...

Coffee cart burglary reaps $40 from tip jar, but costs $20,000 in damage and losses.

Free coal after climate emergency declared

The Hits in Dunedin gave away 50 bags of coal less than 24 hours after the city declared a climate emergency.

A Dunedin radio station's offer to give away 50 bags of coals has been likened to giving out cartons of cigarettes.

Green House on the selling block

Emily Blanchett is selling The Green House and moving to New York.

Emily Blanchett and her mum are selling their popular salad bar on The Square.

Hacker worked from his car

Steven Oakes gained access to unpublished stock reports containing influential 'buy' recommendations (file photo).

Australian IT consultant made A$200k using details from unpublished stock reports.

Fears over e-scooter influx

One person has died in an incident believed to involve a Lime e-scooter on Monday evening and a woman is injured after ...

Members of the Blind Foundation have been hit or have fallen over because of e-scooters on footpaths.

Folau an ANZ scapegoat

Maria Folau has been criticised by netball sponsors ANZ over her support for her husband Israel.

OPINION: It's hard not to feel the bank is using the Silver Fern to divert attention from its own woes.

SpaceX booster crashes into sea

The SpaceX Falcon heavy rocket lifts off from pad 39A at the Kennedy Space Center in Cape Canaveral, Florida on Tuesday.

A core part of a SpaceX rocket narrowly missed a landing pad and exploded.

Tenant 2, landlord 0

When the tenant moved out and cancelled his gas account, the bottles were removed.

Tenant successfully challenged gas bottle claim, and won compensation for fixing the lawn.

money

Tenant 2, landlord 0

When the tenant moved out and cancelled his gas account, the bottles were removed.

Tenant successfully challenged gas bottle claim, and won compensation for fixing the lawn.

ANZ platform for reform

OPINION: To a large extent, NZ's regime for monitoring of the banks is based on trust.

How much of ANZ do you own? video

Insurance claim: All that for $33? video

small business

Craft beer's price pain good for fans

Stu McKinlay of Yeastie Boys breaks down the cost involved in a 330ml can of their beer based on a retail price of $5.75.

Craft beer has jumped a cultural divide to become more mainstream, putting pressure on prices.

Sunder Bakery turns on its ovens

Monic Tan has opened Sunder Bakery on Main St, next to the courthouse.

Sunder Bakery is the culmination of a life-long dream for a Cambodian couple.

Jobs with a purpose video

Taimahi Trust co-founder Rachel Hill wants her 21-year-old son Nathan Owre, who has Down syndrome, to be independent.

Mums intent on giving their sons meaningful work on a mission to make start-up into functioning business.

B&B wins award

Bellbird Lodge at Kaiteriteri was named B&B

A Kaiteriteri Bed and Breakfast has been named New Zealand's supreme B&B business.

better business

How to tackle workplace bullies

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Weight Scale, Balance,

"scale, judgement, weight, law, human hand, divorce, ordering, mass, power, ...

OPINION: There's no single solution for every employer. But there are some clear goals.

Liquor business goes sour

A liquor distributor has been ordered to pay $23,000 in lost wages and for humiliation.

Two friends set up a liquor distribution company, but the relationship soon faltered.

'Dishonest and merciless' tax offender

Fraudster James Logan Bennett was sentenced by nine months' home detention by the Christchurch District Court on Friday.

Director sentenced after a series of fraudulent GST claims for a company not even trading.

Hospital building botch up

Waikato DHB buildings don't currently have their warrant of fitness, which they're supposed to get each year (file photo).

Several Waikato buildings are without warrants of fitness because of potential fire safety problems.

property

Why my high rent is worth it video

Experiencing life in the inner-city is a golden opportunity too good for many young people to pass up.

OPINION: From boosting my mental health to other savings I'm making, here's what people are missing when they say I should buy a house.

Wanaka hotel gets tick

The architectural design for a 113-room Wanaka hotel to be built in the Northlake subdivision.

A controversial 113-room Wanaka hotel has been given the go-ahead by the Queenstown Lakes District Council.

Luxury retirement villages sold

Aged care and retirement village operator Arvida has paid $180 million for three luxury retirement villages including ...

Three resort-style retirement villages in beautiful locations are being sold for $180 million.

Neighbour fights developer

Katikati's Kevin Ward has been battling a developer who built foundations for his subdivision on his property without ...

Neighbour spends thousands fighting a developer he says has built on his land.

opinion & analysis

There is power in numbers

Former lawyer Olivia Wensley is outspoken about sexual harassment in the law industry.

OPINION: Even well-educated lawyers who are trained to argue and negotiate deals need the strength of a union.

Contact Energy, where are you?

The Contact Energy website says call wait times of up to 90 minutes can be expected.

OPINION: Lured with a cheap deal I signed on the line. But can I get connected? Nope.

Migrant exploitation is groundhog day

Unions claim exploitation of migrant construction workers is rife, but they are by no means the only migrant group at ...

OPINION: Abuse of migrant workers has been going on for years, but we can't ignore it.

MP exits; one loss, one gain

National MP Amy Adams is retiring at the next election - a shock announcement that will leave a gap for National.

OPINION: National will be sad to see Finance Spokeswoman Amy Adams go. MP Alastair Scott? Not so much.

nz farmer

One Plan changes bring relief

A worker tends crops in Levin. It is believed 60 commercial vegetable growers in Horowhenua are unable to get land-use ...

Wider Manawatū economy may take a $65.4-million hit if changes are not made to farm consent rules.

Beyond Meat rivals 'freaking out'

Plant-based burger patties may not be any healthier than red meat, an expert says.  Pictured, Beyond Meat's Beyond Burger.

The race is on between the makers of alternative meat to prove which is best.

NZ eggs to be stamped

Eggs can now be traced back to the farm using new tool.

Finding out if your eggs are free range will soon be easy with a new stamp.

Wastewater plan could contaminate

Rural Featherston resident Garrick Emms says his bore may soon be contaminated by the proposed wastewater scheme nearby.

Council's wastewater proposal could contaminate surrounding private bores.

world

Hacker worked from his car

Steven Oakes gained access to unpublished stock reports containing influential 'buy' recommendations (file photo).

Australian IT consultant made A$200k using details from unpublished stock reports.

SpaceX booster crashes into sea

The SpaceX Falcon heavy rocket lifts off from pad 39A at the Kennedy Space Center in Cape Canaveral, Florida on Tuesday.

A core part of a SpaceX rocket narrowly missed a landing pad and exploded.

Rocket carries ashes of 152 people

Elon Musk's company SpaceX has launched its Falcon Heavy rocket into orbit and one commercial payload features a space ...

Elon Musk's Falcon Heavy rocket is launched into orbit and one commercial payload features a space burial.

Fossil fuels undermine climate talks

Fossil fuel trade associations have sent more than 6400 delegates to climate talks since 1995.

Giants like ExxonMobil and Royal Dutch Shell have an outsized presence at global climate discussions.

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