Game of Thrones fans left hanging by Neon TV failure

Neon customers reported they were unable to access the latest episode of Game of Thrones.
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Neon customers reported they were unable to access the latest episode of Game of Thrones.

Kiwi Game of Thrones fans were left frustrated and upset after a Neon TV glitch meant they were unable to get their fantasy fix on Monday evening.

Customers of the online streaming service, which is part of Sky TV, reported they were unable to access the latest episode when it became available.

Angry fans lashed out on Neon's Facebook page as they found themselves locked out.

"I don't understand how you could have obtained the contract for such a massive show, when you can't even support its audience," wrote Liam Jefferies. "Absolute rubbish."

Rebecca Scrimgeour added: "I am very disappointed. I will be cancelling my account. We have had nothing but problems over the past four weeks since joining, and now we have had enough!"

Neon pleaded with customers to be patient while it tried to resolve the issue.

"We know how frustrating this is as we've been hanging out to watch the latest episode too," it said in a Facebook post.

"We're working like crazy to get this sorted for you and will keep you updated when this is fixed."

In a later post, Neon said the problem had been fixed and users should be able to watch the episode.

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"Really sorry about the delay... don't send us to the wall," it said - a reference to a remote military outpost in Game of Thrones populated by outcasts and exiles.

However, several users reported they were still unable to access the episode.

A Sky TV spokeswoman said she was unaware of what had caused the glitch.

 - Stuff

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